What if I don't receive an OTP due to poor network connectivity?

Modified on Thu, 19 Oct, 2023 at 8:57 AM

If you don't receive an OTP (One-Time Password) due to poor network connectivity, here's what you can do:


>Wait a Few Minutes: Sometimes, SMS messages may be delayed due to network issues. Wait for a few minutes to see if the OTP arrives.


>Resend Code: We offer an option to resend the OTP. You can try using the "Resend Code" option, which may send the OTP again via whatsapp.


>Reach Out to Customer Support: If the issue persists and you still haven't received the OTP, you can reach out to our Customer Support team for assistance. They can help you troubleshoot the issue and provide further guidance.


Remember to ensure that you have a stable network connection to receive OTPs promptly.


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