My package shows as delivered but I can't find it, what should I do?

Modified on Wed, 18 Oct, 2023 at 2:43 PM

If your tracking information indicates that your package was delivered but you can't locate it, we suggest taking the following steps:


Check with your neighbors, friends, relatives, house owner, or security guard to see if anyone may have collected your product on your behalf.


Sometimes, packages can show as delivered while still in transit. Therefore, we recommend waiting until the end of the day to see if the package arrives.


In the unlikely event that you are still unable to locate your item, please don't hesitate to contact us. We are here to assist you and will be happy to help resolve the situation. Your satisfaction is important to us, and we'll work to ensure you receive your order.

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